Reviews

Customer Reviews

At Williams-Bath and Bristol&WestMemorials, our focus on customer care and on the importance of understanding and responding to individual needs has prompted many kind words of warmth and gratitude from our customers - many of whom have used our services on more than one occasion.

We would like to thank all those customers who have taken the time to put 'pen to paper' to express their appreciation of our work and our personal service.

Thank you,

Alwyn

Here are just a few of the testimonials we have received:

"My sister has just returned from the churchyard and says (the memorial) looks amazing and beautiful. Thank you for sending the photos, I cannot believe how good it looks! Thank you for your advice in choosing the stone and for the beautiful work on the stone. As I have already said (probably more than once), the work on the Squadron coat of arms is absolutely brilliant! We are both just 'blown away' by the completed work. Thank you so much for your expertise."

Sue Hawking

"Williams-Bath treated us with respect and professionalism. They went the 'extra mile' to travel to us and discuss options. They interpreted our wishes with such accuracy that the finished memorial is exactly as we imagined. We will look at it with such fondness for years to come and we would definitely recommend their services. Thank you so much."

Elizabeth Hooper

"Just one word - 'beautiful'. The creation in my head was matched by the reality. It's not often that happens in life…Thank you and everyone involved in helping to create David's memorial."

Julie Ottway

"In my email, I expressed to you how thrilled we were to see the memorial erected and how great it looked. Exactly as we had discussed long distance. For a little lady who died without much means, we feel that we have done her memory proud. Thank you again for all our correspondence, as it was great to be dealing with a professional company like yours. To think that, thanks to the internet, we were able to get something done like this! I would be pleased if you ever need to use our example for any other 'colonials' tracing their family trees, to show what we have done for our great grandmother."

Kathryn Bracey

"To all at Williams. Thank you does not seem enough - a job to you has given me personal peace of mind and that is priceless. Thank you always."

Ruth Garlington

"I am absolutely thrilled with the appearance of the memorial. The expert cleaning you have done makes it look so impressive and the new memorial tablet matches perfectly the style of the original family grave. My late friend Helen would have been so pleased. I am delighted that I found your advertisement and decided to contact you. In all respects, your friendliness, customer care and professional expertise have been excellent. Thank you so very much."

F. Manning

"The last thing we can do for our departed loved ones is to remember them. That's why my family and I wanted a lasting memorial to show how much we loved and missed our Mum and Dad. When I visited the memorial the other day, I felt happy and very proud. Not the first emotions you might expect, but through your skill, attention to detail and determined efforts, my family can now smile whenever we visit our parents' place of rest.

It really struck me how well you listened to my brother and me during our first meeting with you. Within just a few minutes, you captured the essence of our family's story in a 'resting hearts' design. We loved it straight away and so did our sisters.

So far, people's first words about the memorial have included 'wow' - lots of 'wows' - 'beautiful' and 'I want one like that!'.

I just wanted to thank you again for inspiring us with ideas and turning them into reality. The memorial is stunning!

With regards and much appreciation."

Hemsley Howell

"I just wanted to put in writing my appreciation for the remarkable service provided by Bristol&WestMemorials. My Mum and I were both truly touched by your willingness to go out of your way to help us. The headstone looks lovely and we are looking forward to our trip over to the mainland to see it. Thank you again for being so thoughtful."

Sandra Gwynne Ireland

"This is just a quick note to express my thanks for the services you provided recently regarding the removal and placement of my father's headstone. Your immediate action enabled the stone to be in place for the 10th anniversary. Your action was exceptional and much appreciated - most refreshing in this day and age! I would thoroughly recommend you."

Rita Lucas

"Thank you so very much for carrying out this work. You have been so helpful and understanding throughout. I am very pleased with the finished memorial now in place at Haycombe."

Mary Auton

"What can I say, but 'Wow'! You have done an amazing job. Due to living in Ireland, I had to put my faith in you as we live so far away. I have to say that when I look at the finished product, I am so pleased I did."

Grant Wetherall, Northern Ireland

"I'm absolutely delighted by the work Bristol&WestMemorials have done - and very pleased indeed by the restored and the new inscriptions. The granite chippings are a great improvement on those dismal crazy paving stones and the grave now looks neat, sound and stable. You've done a marvellous job - and very quickly and efficiently too. I have been very grateful for your expert help, understanding and tact - memorials are an emotional subject, obviously and kindness, expertise and efficiency really matter."

Sally Beauman

"Thank you so much for being a brilliant help. The headstone is absolutely perfect and I can't thank you enough. It just goes to show there are still decent people around. Just wanted to send this card as a token of my appreciation - my Mum is now laid to rest… thanks to you."

Bianca Crowhurst

To send us a review for our website, please email sally@williams-bath.com or sally@bristolandwestmemorials.com.

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